Legal Notices - Terms of Use

This web site is owned and operated by Electrostate [Mailorder/Records], at http://www.electrostate.net. The material contained within this web site is periodically checked for accuracy and is presented without any warranties, either expressed or implied. Electrostate will assume no, and hereby disclaims any, responsibility for any errors or omissions of this web site's content. Electrostate shall not be responsible for any damages incurred as a result of the content or use of this web site.

By using the material at this web site, all users agree to all terms and conditions contained in this web site, which are subject to change without notice, as well as all applicable laws, and do so at their own risk. All changes to this legal notice will be posted to this web site in a timely manner. Occasionally, orders for an item exceeding our supply are received. If we are unable to fulfill your order, you will be notified and your credit card will not be charged. Any link between Electrostate.net and any other web site does not constitute an endorsement of the linked site. Electrostate does not make and hereby disclaims any warranty as to the content of any other web site linked to Electrostate.net Exercise caution when communicating or interacting with any web site.

Any questions regarding these legal notices may be directed to:

Electrostate [Mailorder/Records]
4660 Natomas Blvd. #120 - 174
Sacramento
CA, 95835

Return Policy

We only sell new items, however some items are not shrink-wrapped especially some import titles. We trust you will be satisfied with your Electrostate (ES) purchase. However, should you decide the merchandise is not satisfactory, ES return policy is stated below.

The merchandise may be mailed back to us. Please leave all merchandise wrapped (compact disc). Also, please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges.

Address package to:
Electrostate
4460 Natomas Blvd. #120 - 174
Sacramento, CA 95835

Electrostate will issue a refund in the form and amount of the original tender paid (including sales tax) or Electrostate will issue a Merchandise Credit, at the customer's choice, when each of the following conditions has been met:

  1. The merchandise must be returned within thirty (30) calendar days of purchase; and
  2. The merchandise must be in its original, unused condition unless there is a manufacturer's defect; and
  3. The merchandise must be accompanied by either the original Electrostate Receipt or the original Electrostate's Proof of Purchase Label. (Proof of Purchase information is included on the packing slip for all Electrostate's Direct orders.)

Pricing Policy


Electrostate is committed to offering quality merchandise at fair, competitive prices. However, there may be some exceptions. Prices and sales are subject to change without notice.

Shipping

Shipping cost and method

Shipping costs are calculated when you choose your shipping method during checkout. Shipping charges are calculated using published UPS and USPS rates based upon weight, size, destination, and current fuel surcharges. The day an order ships is not a day in transit.

Business days are Monday-Friday, excluding federal holidays within the United States. All products ship from Sacramento, California. We do not offer UPS Saturday delivery.

UPS = United Parcel Service | USPS = United States Postal Service

Shipping Rules and Restrictions
UPS Saturday Delivery
We do not offer UPS Saturday delivery.

Partial Orders
Please note that we do not send out partial orders. If an item you ordered is on preorder, we will wait until the item is in stock and then ship your entire order. If you receive a package and it does not contain all products ordered, you must contact us within 7 business days or your claim may not be processed.

Lost or stolen shipments
We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.

Received Shipments
If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may deliver to mailroom employees, receptionists, and similar administrative personnel. Upon acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order.

Shipping to Multiple Addresses
If you wish to have your order shipped to multiple locations, please contact (contact page link) one of our friendly customer service agents via phone. Shipping to multiple locations will incur additional shipping charges.

Copyright Notice

The entire contents of this site are the sole and exclusive property of ES. and are subject to United States and worldwide laws and treaties restricting the copy, distribution, publishing and transmission of same. No portion of this site may be copied, distributed, published or transmitted without the express written consent of ES. Users of this site may download and print materials from this site for personal, non-commercial use related to placement of an order or shopping with ES, provided that any such copy must contain this notice.

All of this web site's content and supporting code are copyrighted by or licensed to ES and all rights are reserved. All content copies, either electronic or printed, are for personal use only. The content and supporting code contained herein may not be used in any other manner unless express written permission is obtained in advance.

Limitation of Liability


This website and all information contained herein are provided "as is" and without warranties of any kind, express or implied. ES shall not be liable for any damages whatsoever arising out of or relating to the use by any person of this site, including but not limited to direct, indirect, consequential or punitive damages, including damages to hardware or software resulting from use of this site.

Security


We are committed to maintaining the security of the information we receive from our customers. To prevent unauthorized access, we have implemented appropriate software and management procedures - which we monitor continuously. Encryption is a process which scrambles your personal information while it is in transit to us. We encrypt sensitive information as you submit it in your browser via a "secure socket layer", or SSL, which is the industry standard for encrypting transmitted data. Upon receipt, your information is stored on a secured server behind a firewall. This secured server is not directly connected to the Internet, and the - firewall which protects it meets all industry standards. In addition, the facility that houses the server is physically secured to further protect your information against loss, alteration or misuse. We are and will continue to be diligent in our efforts to ensure that your personal information is secure with us.

Payment

We accept payment by Visa, Mastercard, Paypal and American American Express. We only accept United States issued money orders.

  • International money orders are not accept and will be returned.
  • All orders should be made out to ELECTRO STATE
  • Items paid through money orders are held for a period of (30) calendar days.

    Please send money orders to:

    Electrostate [Mailorder/Electrostate]
    4460 Natomas Blvd. #120 - 174
    Sacramento, CA 95835

Questions?

If you have questions regarding Electrostate.net please contact us

Electrostate [Mailorder/Electrostate]
4460 Natomas Blvd. #120 - 174
Sacramento, CA 95835

Or email ES at info@electrostate.net




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